Girl Scouts San Diego serves 22,500 girls and 12,700 adults. Girl Scouts is the world’s preeminent leadership development organization for girls, building girls of courage, confidence, and character, who make the world a better place.
The part-time Membership Recruiter is responsible for developing and executing effective recruiting strategies to increase participation and awareness in Girl Scouting through a variety of in person meetings, presentations, and networking opportunities with various schools, organizations, corporations, educators, faith-based institutions and other community constituents. She/he is responsible for securing increased girl and adult volunteer participation of Girl Scouting within an assigned area.
Essential Duties and Responsibilities
- Assists in achieving the council’s corporate goals for girl and adult membership through implementing membership strategies in assigned areas.
- Will work with specified areas and individual schools to create new Girl Scout leads and troops. Will start a minimum of four troops in each designated area (minimum of six areas), will also work collaboratively with the Membership Recruitment Specialist and the Membership Placement Specialist.
- Will contact organizations that work specifically with children to create new leads and troops. Will work to make contacts with dance programs, soccer programs, cheer programs, gymnastics programs and any other organizations and businesses that are within a few miles that pertain to the zip code of the individual school assigned.
- Will work with religious organizations to create new leads and troops. Will plan events to get volunteers and girls involved in scouting.
- Assists in designing and implementing a comprehensive plan for girl and adult membership growth in targeted areas by researching market data, membership trends, and other pertinent information relevant to designated geographic areas.
- Supports implementation of membership recruiting marketing strategies by starting a minimum of four new troops in each geographical area (minimum of six areas) as it relates to the school. Develops and updates opportunity catalogue (troops/groups with openings) to streamline girl and adult placement.
- Remains in contact with community organizations, agencies , leaders, educators, and faith-based institutions to increase awareness of and participation in Girl Scouting.
- Performs additional duties as assigned to assist in fulfillment of the council’s mission and goals.
- Ensures Girl Scouting is open to all girls and adults by delivering the Girl Scouts message of pluralism and diversity to members of the council.
2. Works interdepartmentally to ensure our Council goals are met.
- Works with cross-functional team to determine or develop innovative techniques to ensure the effective delivery of recruitment strategies.
- Promotes and assists with our Council wide programs, activities, public relations and fund development endeavors including United Way.
Competencies and areas of expertise may include:
- Sales Ambition and Drive - understands the sales process and management of leads. Sets ambitious goals and energetically and confidently drives to achieve those goals. Recognizes opportunities to "close" and has demonstrated ability to ask for the business/customer transaction. A self-starter who can work independently with minimal oversight and take initiative.
- Self-management and Confidence - Assesses own skills and abilities and identifies areas for improvement; willingly accepts constructive feedback; seeks developmental opportunities; sets and achieves goals; works independently. Demonstrated confidence to prepare for conversations and visits with potential members/customers by gathering key information and setting strong objectives to achieve successful outcome.
- Active Listening - Ability to skillfully use a variety of questions and other active listening techniques to promote a robust discussion with members/customers and identify needs.
- Marketing Knowledge - Has demonstrated knowledge of the basic principles of marketing (for example, market identification and segmentation, interpretation and use of market data). Demonstrates comfort in presenting the value behind solutions in a way that resonates with what is most important to the potential members/customers of the organization.
- Oral and Written Communication abilities (i.e. In person, verbal, written, and/or phone); Expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff. Ability to project a warm, inviting, and trustworthy telephone image.
- Interpersonal Relations - Establishes rapport with others at all organizational levels; respects others; considers and responds to the needs, feelings, and capabilities of others; establishes and maintains an open dialogue with others; has demonstrated ability to market the Girl Scout value proposition through a variety of communication venues , with particular emphasis on phone and online communications.
- Customer Responsiveness - Seeks and acknowledges the views and ideas from customers (for example, internal and external); identifies, prioritizes, and balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement.
- Excellent technical computer skills in Microsoft Office including Word, Excel, Outlook, customer relationship management systems and social networking.
- Judgment and Decision-Making - recognizes when immediate action is required; recognizes when sufficient information has been obtained to make a decision; makes decisions where appropriate or refers decisions to the appropriate organizational level; makes decisions without undue delay
- Volunteer Management - knows the procedures, tools, and legal issues associated with recruiting, selecting, supervising, and releasing adult volunteers; assigns and manages volunteers in an efficient manner; monitors use of volunteers; recognizes volunteer accomplishments.
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree or a minimum of 1-2 years of related work experience.
- Bilingual English/Spanish, preferred
- Ability to work a flexible schedule including evenings and weekends as needed.
- Position is based out of our San Diego (Balboa) location. However, may work from our other locations as assigned.
- Valid drivers’ license, proof of insurance, and access to reliable transportation. Daily and/or occasional travel may be required.
- Must have belief in the mission and values of Girl Scouting; be willing to subscribe to the principles expressed in the Promise and Law, and aware of the needs of girls in our pluralistic society.
Office Equipment/ Machines/ Electronic Devices
Personal computer and printers, telephone, fax machine, copier, audiovisual equipment, and other miscellaneous office equipment.
- Ability to stoop, kneel, bend, reach, stand, walk, push, pull, lift, work with fingers, grasp, feel, talk, hear, and perform repetitive motions.
- Ability to perform light work exerting up to 20 pounds of force occasionally, and/or a negligible amount of force constantly to move objects.
- Heavy visual acuity required performing such activities as preparing and analyzing data and figures, using computer terminal and reading.
- Activities occur both inside and outside and employee is subject to both environmental conditions; however, employee is not substantially exposed to adverse environmental conditions.