Girl Scouts San Diego serves 22,500 girls and 12,700 adults. Girl Scouts is the world’s preeminent leadership development organization for girls, building girls of courage, confidence, and character, who make the world a better place.
The Finance Support Specialist is responsible for developing training and resources to assist volunteers in maintaining accurate financial records and appropriate spending to safeguard troop and service unit funds. This position will utilize adult volunteer participation to assist with national and local financial guideline implementation. Responsible for developing, implementing and assessing comprehensive annual volunteer financial reporting plans and managing volunteer compliance with financial guidelines across the entire council jurisdiction.
Essential Duties and Responsibilities
- Develops and delivers training tools, solutions and resources to service unit volunteers.
- Serves as the main point of contact for troop and service unit finance volunteers and mentors troop and treasurers to effectively manage and report funds as required.
- Collects and tracks audited financial reports from troops and service units annually or as needed.
- Establishes the appropriate volunteer support team to meet financial management and auditing goals by recruiting, selecting, appointing, training and supervising service unit finance volunteers.
- Provides ongoing support, supervision, and direction to finance administrative volunteers by interpreting Girl Scouts of the USA and our Council policies, standards, and procedures and by directing volunteers to additional support services.
- Identifies the need for and provides timely problem solving and conflict resolution support/intervention related to troop or service unit finances, when appropriate.
- Develops and coordinates finance volunteer service unit team roundtable sessions.
- Optimizes the use of technology (including the customer relationship management system) in providing customer service support for volunteers.
- Prepares a variety of reports to assist the service unit team in meeting their financial goals and objectives.
- Performs additional duties as assigned to assist in fulfillment of the council’s mission and goals.
- Works with cross-functional teams to determine or develop innovative strategies to ensure the effective delivery of customer service to the members.
- Coordinates the availability of support services to enable finance volunteers to carry out the responsibilities of their positions effectively.
- Keeps current on product program information and supports training and messaging that is provided to service unit volunteers. Provides product program team with essential troop and service unit finance information to support product sales program.
- Works closely with product program team to ensure revenue reports are distributed, accurately recorded and reconciled with troop records.
- May assist product program team with reconciling product sales inventory and payments, collecting past-due amounts, and compiling sales analysis reports.
- Responsible for cost assessment, analysis, and recommendation to discontinue relationship with volunteer/ parent/ girl. Works collaboratively to inform other council teams and works to ensure troops or individuals become compliant with financial guidelines. Oversees the financial record management process that provides security of sensitive information.
- Keeps accurate tracking of reviewed financials to facilitate needed data for council auditors and staff.
- Accounting and/or financial work experience required.
- Experience developing and delivering training solutions preferred.
- Strong math ability and aptitude required.
- Bachelor’s degree in Accounting, Finance or related field, strongly preferred.
- Ability to collect, analyze and interpret data required.
- Bilingual English/Spanish skills, preferred.
- Prior experience with team building, conflict resolution or mediation is preferred.
- Strong planning, organization and follow-through skills with high attention to detail and accuracy required.
- Ability to handle sensitive financial information with confidentiality, professionalism and discretion required.
- Valid drivers’ license, proof of insurance, and access to reliable transportation. Daily and/or occasional travel may be required.
Office Equipment/ Machines/ Electronic Devices
Personal computer and printers, telephone, fax machine, copier, calculator, audiovisual equipment, and other miscellaneous office equipment.
- Ability to stoop, kneel, bend, reach, stand, walk, push, pull, lift, work with fingers, grasp, feel, talk, hear, and perform repetitive motions.
- Ability to perform light work exerting up to 10 pounds of force occasionally, and/or a negligible amount of force constantly to move objects.
- Heavy visual acuity required performing such activities as preparing and analyzing data and figures, using computer terminal and reading.
- Activities occur both inside and outside and employee is subject to both environmental conditions; however, employee is not substantially exposed to adverse environmental conditions.