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Product Program Compliance Specialist

  • Job Tracking ID: 512393-657616
  • Job Location: San Diego, CA
  • Job Level: Any
  • Level of Education: BA/BS
  • Job Type: Full-Time/Regular
  • Date Updated: November 13, 2018
  • Years of Experience: Up to 2 Years
  • Starting Date: ASAP
  • Classification: NE



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Job Description:

The Product Program Compliance Specialist has key responsibility for ensuring the accurate accounting, reconciliation and management of product program inventory and payments.

Responsibilities include:

  • Leads reconciliation process of all troop inventory and payments for product programs (fall product and cookie program) and ensures accuracy of team’s reconciliation.
  • Assists manager with reconciliation of cookie inventory and vendor invoices.
  • Responsible for collecting troop bank account information and ensuring accuracy for council payments (i.e. prenoting troop accounts, collecting voided checks, etc.).
  • Manages outstanding balances owed by members (identifies outstanding balances, makes collection attempts, accepts payments, submits overdue payments to a third party agency); creates and manages a process for tracking outstanding balances throughout all stages.
  • Liasions on behalf of the product program team with the accounting department; explores all inquiries and assists in reconciling their product program information and audit preparation.
  • Compiles multiple sales analysis reports (at manager’s request) post-sales to compare year-to-year information (i.e. sales totals, outstanding balance amounts, etc.).
  • Works closely with product program inventory management systems to reconcile accounts (i.e. eBudde, UNIFY).
  • Oversees "Ineligible to Participate" list process; ensures that outstanding balances are appropriately added or removed from list for upcoming programs.
  • Support Product Program initiatives and goals; encourages, guides and gains support from departments and volunteers toward accomplishing Product Program goals.
  • Participate in Product Program events, Service Unit meetings, and various program events in which Product Program will be represented.
  • Partner with vendors and suppliers to purchase and negotiate motivating girl rewards.
  • Provide superior customer service to volunteers, parents, girls, staff and customers at all times (even when experiencing complaints).
  • Performs other duties, as assigned.

Experience and Skills:

  • BA/BS degree preferred or equivalent combination of education and experience.
  • At least 2 years experience in a similar role
  • Strong data entry and analysis skills with ability to work with large amounts of data and spreadsheets
  • Demonstrated project management experience.
  • Strong planning, organization and follow-through skills with high attention to detail required.
  • Demonstrated ability to apply critical thinking skills and troubleshoot problems.
  • Willingness to try new methods and appropriately question existing processes.
  • Proficiency in the following software: MS Word, PowerPoint, Excel.
  • Familiarity working with Service Units is preferred.
  • Ability to successfully interact with volunteers, employees, collaborators and vendors.
  • Excellent telephone etiquette and communication skills and provide superior customer service to girls, staff and volunteers.
  • Ability to meet project deadlines and work under pressure. Ability to work independently and exercise good judgment.
  • Must be able to work varied schedules during product launch periods
  • Bilingual English/Spanish skills a plus.
  • Must have a belief in the aims and purpose of Girl Scouting, be willing to subscribe to the principles expressed in the Promise and Law, and be aware of the needs of girls in our pluralistic society.
  • Current California Driver’s license, valid auto insurance, and be insurable by the council auto policy carrier, and have access to a vehicle on a daily basis. Daily and/or occasional travel may be required.


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